Why Engage with an Azure Managed Service Provider?
Secure Your Business
Onboard Top Talent
Reduce Total Cost of Ownership
Seamless and Effective Azure Managed Services
Leveraging native Azure and 3rd party services, we offer guidance and execution of operational best practices with specialized automations, skills, and experience best suited to support your environment and applications. Adastra’s Managed Services model provides proactive, preventative, and detection capabilities that raise the operational bar and help reduce risk without constraining agility, allowing you to focus on innovation. We extend your team with operational capabilities including monitoring, incident management, patching, backup & disaster recovery, cost optimization, and maintaining a strong security posture.
Our cloud-first focus and over two decades of global data management expertise positions us to effectively operate, secure, and maintain your cloud environments and workloads. We fulfill the following key service needs:
Your Data Is Secure with Us
Information security is always a top priority. We protect your information by having in place proper safeguards in terms of processes, tools, and reliable infrastructure.
Azure Managed Services Engagement Model
Managed Services for Global Automotive Supplier’s Sales Database
Our client required a partner to help transform their global sales forecasting and analytics platform and provide multi-time zone management and support. They lacked capacity to scale to support diverse solution and time zone requirements.
Adastra delivered a reliable and stable platform that supports their dynamically-evolving reporting and analytics needs.
availability of cube and reports
second response time
service and support
Managed Services for Card Analytics Solution
Our client required a hosted and managed data and analytics solution to support credit card product/portfolio management. The platform needed to meet or exceed regulatory compliance, risk management, reporting and analytics requirements.
Adastra delivered a cloud-based, compliant platform providing business continuity and the flexibility to adapt to industry needs and the regulatory landscape.
million cost savings
availability and uptime
service and support
Why Take Advantage of the Azure CSP Program?
The Azure CSP program offers cost-effective pricing, flexible billing, simplified management, and value-added services that can help customers optimize their Azure usage and reduce costs. By working with a CSP partner, you can also benefit from expert advice and support to help you achieve your business goals.
One Hand to Shake
Core (leveraged by all CSP customers)
- Up to 20 hours/month subscription level support at no additional cost
- Billing and invoicing
- Cost management, monitoring, and optimization
- Service desk monitoring, provisioning, and request fulfilment
- Ticket management and escalation with Microsoft Support
Managed (additional managed services can be purchased)
- Service design and fit to our SLA
- Application support, including DevOps (CI/CD)
- Infrastructure support (IaaS or PaaS)
- For IaaS environments, patching, maintenance, upgrades, and hardening according to Center for Internet Security (CIS) standards
- System and event monitoring/alerting
- Change and deployment management