Privacy Policy

This privacy policy describes how the Adastra Group (together with all its group companies also referred to as “Adastra”) processes personal data collected via this website. This Privacy Policy only applies to the processing of personal data in connection with the use of this website or the use of the contact form on this website. If we collect, use, disclose or store personal data in any other context (e.g. in connection with the use of our services or a recruitment process), a privacy policy tailored for that purpose by a relevant group company will apply.

We process personal data in accordance with the principles of lawfulness, fairness, transparency, purpose limitation, accuracy, store limitation, data minimization and integrity and confidentiality.

If you have any questions about the terms and conditions under which we process your personal data, or how we comply with your rights under the GDPR, please contact us using the contact details set out in the section below. We will respond to any questions or requests free of charge.

Adastra

Adastra is a worldwide company that provides services in multiple jurisdictions. The below Adastra companies participate in the processing of the personal data through this website and act as joint controllers:

  1. Adastra Corporation, Royal Bank Plaza, South Tower 200 Bay Street, Suite 1401, PO Box 82, Toronto, ON M5J 2J2, Canada

Email: [email protected]

  1. ADASTRA, s.r.o., Benešovská 1926/8, 101 00, Prague, Czech Republic

Email: [email protected]

  1. Adastra s.r.o., Mýtna 48, 811 07, Bratislava, Slovak Republic

Email: [email protected]

  1. Adastra GmbH, Franklinstr. 61, 60486 Frankfurt am Main

Email: [email protected]

  1. Adastra Bulgaria Ltd., 1407 Sofia, Atanas Dukov St. No. 32

Email: [email protected]

  1. Adastra Thailand, 24080/24088, 24 Fl, Chamchuri Square,319 Phaya Thai Rd., Pathum Wan, Bangkok 10330

Email: [email protected]

  1. Adastra Hellas I.K.E., Vasileos Irakleiou 53 & Karolou Ntil 54623 Thessaloniki, Greece

Email: [email protected]

  1. ADASTRAINDIA DATA SERVICES PRIVATE LIMITED, 101A, 1st Floor, Delta One, Giga Space IT Park Viman Nagar, Pune, Maharashtra 411014

Email: [email protected]

You may also contact us regarding any questions you have about the processing of your personal data through this website via email at: [email protected].

Why We Process Your Personal Data

We process personal data for multiple purposes.

If you provide us with your consent, we process the personal data for the following purposes:

  • to subscribe you for our newsletter or any other marketing communication in which we send you news about our products and services;
  • to enable analytical and marketing cookies.

On the basis of legitimate interest, we may process personal data in order to answer your questions which you submitted through the Contact us form.

Which Personal Data We Process

Site navigation data

The information systems and software procedures used to operate the website may acquire, during their normal use, some data whose transmission is involved in the use of Internet communication protocols. This category could include IP addresses or domain names of computers used by users who connect to the site, URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given to the server (successful, error, etc.) and other parameters relating to the operating system and computer environment. These data are used for the sole purpose of receiving anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing.

Data from Contact Us form

In addition to the data collected when you send a message by e-mail to the e-mail addresses indicated on the site, the Contact Us form also collects: first name, last name, email, phone number and any other data that you enter in the message section. This data is used exclusively for the purpose of satisfying the your request and is only stored for the duration of the necessary to answer your query.

Newsletter Sign Up

When you subscribes to the newsletter through the appropriate form, you are asked to enter your e-mail address and first and last name. By registering for the newsletter, the e-mail address together with your first and last name is included in a list of contacts to whom we may send information, including commercial and promotional information, relating to Adastra. Your e-mail address could also be added to this list, with previous consent, as a result of purchasing Adastra services. We process the aforementioned data until the withdrawal of your consent.

Your Rights

You have the following rights in relation to the processing of your personal data:

  • Right to information
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to data portability
  • Right to object in case of processing based on legitimate interest
  • Right to withdraw consent
  • Right to restriction of processing
  • Right to contact a supervisory authority or court

If you wish to exercise any of the rights listed, or any rights that that apply to you based on the privacy rights under your applicable legal framework, you can contact us on [email protected]

If the EU GDPR framework applies to you, you may also lodge a complaint with the relevant supervisory authority.

International Data Transfers

This website is managed by the Adastra GmbH, Germany and all the data is stored in the EU. Since Adastra is a worldwide company, we are aware of the risk of transferring personal data to third countries. Therefore, we set up a system in which we avoid such transfers. As a result, the site navigation data and newsletter data are solely processed by the EU Adastra entities or those entities residing in a country with adequacy decision (such as Canada). In case of data from the Contact Us form, the user chooses which entity he wants to contact, and the personal data is only shared with this entity.

In case we need to transfer personal data to Adastra companies residing in third countries that are not considered to offer adequate protection, we use Standard Contractual Clauses as approved by the European Commission.

Processing of personal data for the purpose of recruitment

Our website shows available job positions in all our world locations. For the purpose of the recruitment process, we need to process personal data. Depending on your selected location, you will be redirected to the relevant website that lists all the job positions. During the application process, a privacy policy concerning the recruitment process will be available. This may differ based on the country. The candidate´s data are not shared among the Adastra Group and only the relevant entity will receive the data.

Relevant legal framework

Our website is hosted and operated by Adastra GmbH, Germany. This means that our most relevant legal framework is the EU General Data Protection Regulation. However, since this website is also used for the purpose of all our worldwide entities, we need to comply with other national laws such as Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).

Cookie policy

This website uses cookies. Cookies are small files containing text and a unique number that are stored in the browser directory of your computer. They are created when you use your browser and visit a website that uses cookies.

Cookies help us to improve your experience of the website and to understand how people use our website and which of its pages are most popular with visitors.

Detailed Cookie policy is here.

Updates and changes

We may modify or update this Privacy Policy, in whole or in part, in consideration of the modification of the rules of law or regulations that govern this matter and protect your rights. We therefore suggest that you regularly access this section to verify the publication of the most recent and updated version of our Privacy Policy.

This document has been updated and applies from Mar 28, 2024.