Insurance

Automate all processes from contract signing to insurance fraud detection in a fraction of the usual time, all while maintaining business continuity and data quality.

Ensure Your Organization’s Growth with High Quality Digitalization

Imagine a world where client data seamlessly flows through the cloud, claim handling achieves peak efficiency, and AI stands guard against fraudulent activities—this is the transformation journey that awaits.

In the face of mounting challenges such as data fragmentation, escalating cyber threats, and the demand for digitalized customer experiences, the insurance industry is swiftly embracing automation and digitalization.

Automate your insurance operations from contract initiation to fraud detection to ensure uninterrupted business continuity and meticulous data governance. Simplify complex workflows and enhance efficiency across the board. Harness the power of AI to streamline claims processing and combat fraud, freeing valuable resources for growth-focused endeavors. Swiftly respond to market shifts, cultivate strategic partnerships, and improve customer experiences. Establish your business as a leader in the digital insurance sector, prepared for the challenges of future.

Trusted by

The basis of our success and our client satisfaction is to have good information about clients and to know how to use it well. Thanks to Adastra’s help we now see our customers in the bigger picture and are able to offer them services and products that correspond to their needs.

Ing. Hana Krupičková

Director of Management Support for the CSOB Insurance Company

After implementing the Ataccama MDC technology solution into our data processing for analytical purposes, we have seen a significant reduction in the number of false positives of suspicious behavior. As a result, the analytics team can look at suspicious events in much greater detail. The success rate in proving fraudulent behavior has increased.

Vojtěch Stavný

Head of Security Department, Kooperativa

With the application monitoring solution, we as IT have become a true partner to our business customers. We have a detailed overview of the running of our key business application. As a result, we are more efficient, we know when problems occur in the application and when they stop. We also have a better understanding of the functionality of key business processes.

Pavel Beránek

Senior Manager (IT Operations), Generali Česká pojišťovna

6x

faster data warehousing

80%

of incoming emails are resolved automatically

90%

faster problem identification and resolution

130x

faster application processing

90%

reduction in paper use

Optimize Your Insurance Operations

Leverage Adastra’s advanced AI frameworks to analyze data, deliver personalized customer experiences and automate repetitive claims processing tasks:

Harness Your Data

Gain valuable insights from accurate, real-time data to enhance operational efficiencies, elevate customer satisfaction and outpace the competition.

Prevent Cyber Attacks

Enhance your data security to achieve the optimal balance between improving customer experiences through digital interactions and mitigating potential risks such as data loss.

Enhanced Customer Experience

Attract and retain a larger customer base with mobile insurance options supporting smartphone transactions, automated claims processing, self-service features, and improved customer support.

Save Time

Streamline your marketing efforts through automation to free up 10 hours weekly, alleviate customer support burdens, and implement scripts in just 3 days.  Personalize web tracking and banner campaigns to reduce churn and improve retention.

Flexible Scalability

Quickly adapt to evolving market and customer demands with tools designed to manage large data volumes, regulatory demands, and competitive landscapes.

Attract New Partners

Explore new distribution channels and revenue streams, solidifying brand loyalty by enhancing the insurance services offered by your brokers and providers.

Elevate Your Insurance Services with Adastra

In today's competitive insurance market, speed and efficiency are not just assets but essential components for success. Our solutions are engineered to revolutionize your data management, elevate customer service, and streamline application monitoring, propelling your company to the forefront of the industry. Select the right fit for your needs. 

Process Data Up to 6x Faster with a Data Warehouse

Process Data Up to 6x Faster with a Data Warehouse

Data warehousing solutions efficiently consolidate your data, whether optimizing a local warehouse or centralizing information for a parent company. Access a comprehensive solution for all your financial data needs, from warehouse setup to reporting, deployed swiftly within months. Tailored to your unique business and technical requirements, our approach is founded on thorough business analysis and global insights, ensuring seamless business continuity.
Process Data Up to 6x Faster with a Data Warehouse

Automate Your Customer Service through Adastra’s Advanced GenAI Solution

Train natural language processing models (using your data) to extract valuable insights and define templates for automatic responses to incoming emails. Resolve up to 80% of incoming messages automatically. Effortlessly create segmentations based on any data (events, attributes and metrics), enabling more targeted campaigns. Present users with banners featuring specific graphics and messages and personalized website experiences, enhancing click-through rates.
  • Achieve a 2.7% increase in web conversion rate
  • Experience higher newsletter open rates
  • Automate problem detection: detect most issues during development and testing
  • Develop a client portal with a smart administration and optimized keyword calculator to enhance SEO efforts

Proactively Monitor and Address Application Issues with Dynatrace

Gain comprehensive insight into critical applications and digital user experiences. With AI capabilities, swiftly make informed decisions on necessary actions. Entrust Adastra with training, application management, further implementations, and new feature development. Explore the following prospective benefits:
  • Achieve a 2.7% increase in web conversion rate
  • Experience higher newsletter open rates
  • Automate problem detection: detect most issues during development and testing
  • Develop a client portal with a smart administration and optimized keyword calculator to enhance SEO efforts

Take the Next Step

Automate and digitalize redundant processes and focus on the core aspects of the insurance industry.

Adastra’s Approach

Modernize Operations

Utilize cutting-edge technology to streamline insurance processes, boosting both customer and employee experiences.

Maximize Profitability

Harness customer data effectively to enable personalized experiences and revenue-generating opportunities.

Empower Employees

Adastra empowers staff with automated tools, freeing their time to focus on core business activities.

Promote Integration and Eliminate Silos

We provide a unified view of your data across the organization, ensuring accuracy, completeness and accessibility.
Success Story

Paperless Insurance Application for MetLife

MetLife, a global insurance provider, was using paper-based application forms for their customer onboarding process. This old-fashioned paper process was manual, error-prone, and time-consuming, and it took several weeks for applications to get approved. 

Adastra worked with MetLife to build a solution that would streamline the application procedure, significantly decrease the need for manual verifications, and reduce processing delays. Learn how the partnership provided the client with the following benefits:

90%

reduction in paper use

3000+

applications completed and processed

130x

faster application processing

More Success Stories

Insurance FAQs

How can Adastra's advanced AI frameworks revolutionize insurance operations? What specific benefits can insurance companies expect from implementing these solutions?

Adastra’s AI frameworks streamline insurance operations, offering benefits such as enhanced data analysis, personalized customer experiences, and improved efficiency. These solutions lead to increased profitability, scalability, and competitiveness in the market. 

Adastra’s GenAI solution automates email responses, resolving up to 80% of incoming messages, and improves customer support through personalized interactions. This streamlines operations, saves resources, and enhances overall customer satisfaction. 

Adastra modernizes insurance operations with cutting-edge technologies, maximizing profitability, empowering employees, and promoting integration. By leveraging data effectively and eliminating silos, Adastra helps insurance companies thrive in a digital-first landscape. 

Let’s chat! Book a consultation with a solution expert now.