AI Chatbot Platform

Improve bot implementation success by more than 50% with Adastra and Azure OpenAI.

Intelligent Bot Platform

Increase Chatbot Performance

Traditional chatbots struggle with natural language and context—leading to low success rates and significant intervention from live agents. They also deliver a frustrating user experience that can prevent you from achieving ROI from your chatbot investments.   

Adastra’s Intelligent Bot Platform, powered by Azure OpenAI, improves the chance of successful bot implementation and outcomes. Unlike traditional chatbots, our Intelligent Bot Platform uses natural language processing (NLP) and has contextual awareness. These features result in better user experiences, less manual effort from live agents, and higher bot success rates. 

Benefits of Adastra’s Intelligent Bot Platform

Achieve Cost Savings

The Intelligent Bot Platform can save you money with its higher success rates and fast implementation.

Reduce Manual Effort

With increased bot performance, you need less engagement from live customer support agents.

Boost Satisfaction

Your customers can talk to bots that understand their requests and provide contextually relevant answers to their questions.

Secure Your Data

We store your sensitive data within your private Azure tenant, protecting it from potential data breaches.

Adastra’s Intelligent Bot Platform Methodology

Launch Azure OpenAI

We start by setting up a private instance of ChatGPT in your organization’s Azure tenant.

Consolidate Data

Next, we help you consolidate your data sources to feed into the platform, applying security best practices at each step.

Deploy Bot Platform

During this step, we deploy the Intelligent Bot Platform and connect it with your Azure OpenAI service.

Train for Context

At this phase, we enhance your experience with contextual content and pre-train your content generation models.

Set Up Platform

Lastly, we integrate the results with your website and application platforms to produce a user-friendly interface.

Additional Azure OpenAI Services

Intelligent Data Hub

Launch cloud analytics 90% faster and with 80% less TCO with Adastra and Azure OpenAI.

Intelligent Search Platform

Improve your insights from unstructured data by >50% with Adastra and Azure OpenAI.

AI Content Generator

Reduce your content generation efforts by 5X with Adastra and Azure OpenAI.

Build a Chatbot That Actually Resolves Requests

We will review your use cases and show you how our Intelligent Bot Platform on Azure OpenAI reduces manual effort and support cost.

AI Chatbot Platform FAQ

What is Adastra's AI Chatbot Platform?

Adastra’s AI Chatbot Platform, also called the Intelligent Bot Platform, is powered by Azure OpenAI. Unlike traditional chatbots, it uses natural language processing and contextual awareness, so it understands requests and gives relevant answers. This improves bot implementation success by more than 50%, with better user experiences and less effort from live agents.

Traditional chatbots struggle with natural language and context. That leads to low success rates, frequent intervention from live agents and a frustrating user experience, which can prevent you from getting a return on your chatbot investment. An AI chatbot with natural language processing understands what users mean and keeps more conversations resolved without handover.

Common uses include customer support in place of a live agent, information retrieval, virtual assistants and e-commerce. With Adastra’s AI Chatbot Platform, each of these use cases benefits from natural language understanding and context, so customers get relevant answers to their questions and your support team spends less time on routine requests.

Higher success rates and fast implementation save money. Better bot performance means you need less engagement from live customer support agents, and customers are more satisfied because the bot understands their requests and answers in context. Your sensitive data is stored in your private Azure tenant, which protects it from potential data breaches.

Using public ChatGPT can expose sensitive organizational data to public consumption and data breaches. Running a private instance of GPT in your organization’s Azure tenant protects your data. Your models also go through context training specific to your organization, so the chatbot answers with your own products, policies and terminology instead of generic responses.

Adastra follows five steps. We launch a private Azure OpenAI instance in your tenant, help you consolidate your data sources with security best practices, deploy the bot platform and connect it to Azure OpenAI, train it for context, and finally integrate it with your website and application platforms through a user-friendly interface.

Besides the AI Chatbot Platform, Adastra offers Lucid Data Hub, which launches cloud analytics 90% faster with 80% less TCO, the Intelligent Search Platform, which improves insights from unstructured data by more than 50%, and the AI Content Generator, which reduces content generation effort by 5x. All run in your Azure tenant.