Together with Adastra and AWS, ams OSRAM developed an AI-powered chatbot that gives manufacturing employees faster access to technical knowledge, work instructions, and relevant documentation.
The solution addresses a key challenge in industrial manufacturing: expert knowledge is often spread across different systems, documents, legacy file formats, and experienced employees. At the same time, production environments are becoming more complex, and teams need to work more flexibly.
Key Takeaways from the Webinar
Preserving knowledge and making it easier to access
How ams OSRAM centralizes production, maintenance, and R&D knowledge while helping prevent the loss of valuable expert know-how.
Using generative AI in day-to-day production
How an AI-powered chatbot helps employees find relevant information faster and apply it directly in their daily work.
Turning scattered data into usable knowledge
How technical documentation, PDFs, presentations, images, and legacy file formats are transformed into a searchable knowledge base.
Improving search results with hybrid search
Why the combination of semantic search, vector search, and keyword search is especially important when working with technical terminology.
Building a scalable AI architecture on AWS
How the solution uses Amazon Bedrock, Amazon OpenSearch, S3, Streamlit, CI/CD, and Terraform to support future expansion and rollout across additional areas.
Improving AI safely and iteratively
How guardrails, user feedback, and AI office hours help reduce hallucinations, improve accuracy, and encourage employee adoption.
Who Should Watch This Webinar?
This webinar is designed for professionals and decision-makers in industry, manufacturing, IT, and data management who want to understand how generative AI can be applied effectively in real-world production environments.
The recording is especially relevant for:
- Production and plant managers who want to improve knowledge transfer, efficiency, and process reliability in brownfield environments.
- R&D, engineering, maintenance, IT, and data teams that need faster access to technical knowledge or are planning scalable GenAI architectures on AWS.
- Digital transformation and innovation leaders in manufacturing companies who are looking for concrete GenAI use cases for scattered knowledge, complex documentation, and operational challenges.
Watch the recording to learn how generative AI helps companies turn scattered information into actionable knowledge, and how a scalable AI solution can create real value directly on the shop floor.
